Four steps of learning – A-Z of Coaching & Mentoring

about us hero image

A – Z Coaching and Mentoring – This week’s extract outlines the four steps of learning and how being aware of these can help us as coaches.

Don’t forget if you have a special request for a definition of a coaching term or principle, just let us know! Perfect for anyone studying for an ILM Coaching & Mentoring qualification, or as a refresher for experienced coaches.

Ff

Four steps of learning

The precise source of this model is unknown, although it is commonly attributed to Noel Burch at Gordon Training International in the 1970s. In this model there are four distinct learning stages that we transition through. Being aware of these stages can help us as coaches understand the stages our coachees are at in the process.

The four steps are as follows:

  1. Unconscious incompetence – where a person doesn’t yet know what they can’t do.
  2. Conscious incompetence – a person is are aware they’re not very good at something – yet! This is the awareness or cognitive stage of learning.
  3. Conscious competence – when a person is focused and with practice, they can use the skill / knowledge gained – the associative learning phase.
  4. Unconscious competence – the skill / knowledge is being used instinctively and elegantly – the person might not even be aware they are utilising this ability – the acquired or autonomous stage of learning.

Taken from the A-Z Coaching Handbook by Clare Smale where you will find a comprehensive A-Z, plus a full list of references.

Contact us for your copy or order through our website. Click here to find out more about ILM Qualifications.

View Blog Categories

Contact Clare and the i2l team

Still not sure if we’re the right training provider for you?

Speak to one of our team to find out more.

Stay updated

More Posts

Four steps of learning – A-Z of Coaching & Mentoring

International Day of Charity & World Hospice and Palliative Care Day – Julia’s House

Clare’s Coaching Cards – Great Ways to Use Them – Part 2

The Hidden Skills That Separate Good Coaches from Exceptional Ones

Problem Focus

The Importance of Self-Awareness and Self-Management for Leaders

Intuition – A-Z of Coaching & Mentoring

Measuring the ROI of Coaching for Senior Leaders